Recruiter’s Digest
November
20

Case Study #5 - A MIA Senior Retail Sales Assistant

Posted in Case Studies on November 20th, 2007 by Justin Ng

Both my client and I agreed that Mr Tan was a very good fit for the above post. He has excellent communication skills, knows how to speak Bahasia Indonesia and he is experienced in dealing with high-end customers with more than 5 years of relevant experience.

The nightmare came when Mr Tan requested for advance pay after 3 weeks of work. My client was kind enough to accede to his request after much pestering. To their surprise, Mr Tan did not report work on the next working day after he received his advance pay. My client has to change the lock because he disappeared with the shop keys too.

A few days later, he sent me a couple of SMSes on his predicaments and how his relationship turned sour, which led to a divorce case now. I replied to his messages but did not receive any response from him anymore.

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November
20

Case Study #4 - Second chance given, what’s next?

Posted in Case Studies on November 20th, 2007 by Justin Ng

I have placed this female candidate as a telemarketer with one of my clients. She speaks really well and no one would argue over the fact that she was indeed a good fit for the post.

However her work attendance was far from satisfactory and she was terminated within 2 weeks of work. She called me up to explain that she got into some health problems during her tenure but she was unable to support her claims with any documents.

Several months later, she called up in response to one of my advertisements, of similar job scope but different company this time. I gave her a second chance and recommended her over to my client and she was offered the job. She failed to turn up for work on day one without giving any notice to me and my client. Her explanation was that something cropped up at the last minute and promised that she will report work the next day.

Guess what? She did not report work on time the second day. Several calls were made and SMSes were sent to her in vain. Finally, she arrived at the doorstep of the office an hour later only to know that she has just been terminated, again.

She wept profusely and begged my client to keep her but was doing without much luck though. I will update this post if there is ever going to be a third chance given to her.

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November
19

Case Study #3 - A good client? Maybe not!

Posted in Case Studies on November 19th, 2007 by Justin Ng

This client of mine is a monopoly in one of the industries in Singapore and mine you, they are cash rich! I used to supply a lot of temporary staffs to them, including one of my relatives, until one night when my client held a meeting with all my temporary staffs after the event. He tried to entice my staffs to work for him directly and offered to pay them one dollar more per hour. He also insinuated my temporary staffs to resign from my agency and join him discreetly. He has violated our agreement but I did not pursue further, instead I ended the working relationship with him a few working days after that incident.

The collection of payment was also a nightmare. They took 6 months, and still counting, to pay us and in fact, they called me up today saying that they will make the last batch of payment by this Friday, only after I wrote them an email saying that we will pass this case to our solicitors if they refused to response and pay up by the stipulated deadline.

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November
19

Case Study #2 - Accounts Assistant

Posted in Case Studies on November 19th, 2007 by Justin Ng

There was this candidate whom I have recommended her for the above post after having a face-to-face interview with her. What happened was that she has been to 5 other interviews before mine and she got offered at $1600 per month by one of the companies. She asked me if she should just accept the offer and forget about the interview with my client or otherwise. I told her to think carefully and let me know her decision. She decided to bite the bullet and reject the offer from that company.

After the interview, my client called up and they offered her at $1600 per month. I rejected the offer before even calling my candidate, reason being my candidate would have 5 offers to choose from and my chances of closing this case will only be a mere 20% since all the 5 offers are quite similar in terms of location and company background. Eventually, the client increased the offer to $1800 and the case was concluded smoothly since the choice became more obvious.

So the advantage of engaging recruitment consultants in your job search is that they will definitely do their utmost to fight for the best offer possible for you :)

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November
19

Case Study #1 - Oracle Database Administrator

Posted in Case Studies on November 19th, 2007 by Justin Ng

I was tasked to work on this assignment a couple of months back by one of my clients and the maximum budget given was $5500 per month. Then one day later, I came across a very suitable candidate whom asking pay is $7000 per month. I contacted the candidate, briefed him on the job specifications and informed him that I will be adjusting his expected salary down to $5500 from $7000 per month. My intention was to create an opportunity for the candidate to sell himself to my client since I am very sure he is a good fit. The candidate gave me the green light to go ahead and as expected, an interview was scheduled shortly after I recommended him over and the case was concluded at $6000 after 3 rounds of interview. The candidate took up the offer because the annual package offered was attractive.

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