Recruiter’s Digest
November
20

Case Study #5 - A MIA Senior Retail Sales Assistant

Posted in Case Studies on November 20th, 2007 by Justin Ng

Both my client and I agreed that Mr Tan was a very good fit for the above post. He has excellent communication skills, knows how to speak Bahasia Indonesia and he is experienced in dealing with high-end customers with more than 5 years of relevant experience.

The nightmare came when Mr Tan requested for advance pay after 3 weeks of work. My client was kind enough to accede to his request after much pestering. To their surprise, Mr Tan did not report work on the next working day after he received his advance pay. My client has to change the lock because he disappeared with the shop keys too.

A few days later, he sent me a couple of SMSes on his predicaments and how his relationship turned sour, which led to a divorce case now. I replied to his messages but did not receive any response from him anymore.

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November
20

Case Study #4 - Second chance given, what’s next?

Posted in Case Studies on November 20th, 2007 by Justin Ng

I have placed this female candidate as a telemarketer with one of my clients. She speaks really well and no one would argue over the fact that she was indeed a good fit for the post.

However her work attendance was far from satisfactory and she was terminated within 2 weeks of work. She called me up to explain that she got into some health problems during her tenure but she was unable to support her claims with any documents.

Several months later, she called up in response to one of my advertisements, of similar job scope but different company this time. I gave her a second chance and recommended her over to my client and she was offered the job. She failed to turn up for work on day one without giving any notice to me and my client. Her explanation was that something cropped up at the last minute and promised that she will report work the next day.

Guess what? She did not report work on time the second day. Several calls were made and SMSes were sent to her in vain. Finally, she arrived at the doorstep of the office an hour later only to know that she has just been terminated, again.

She wept profusely and begged my client to keep her but was doing without much luck though. I will update this post if there is ever going to be a third chance given to her.

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